Shipping policy
Shipping Policy
Thank you for shopping with Clothiq. We are committed to delivering your order safely and on time across India.
Free Shipping
We are pleased to offer FREE shipping on all orders across India. There are no hidden shipping charges.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times are:
- Metro Cities: 3–7 business days
- Other Cities & Towns: 5–10 business days
- Remote Locations: 7–12 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, festivals, or other unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS (where available), allowing you to monitor your shipment.
Cash on Delivery (COD)
Cash on Delivery is available for eligible PIN codes. Please keep the exact amount ready to ensure a smooth delivery.
Delivery Attempts
Our courier partners will normally make up to three delivery attempts. If the order cannot be delivered, it may be returned to us.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and photographs of the product.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Clothiq
📧 Email: sales@clothiq.co.in
🌐 Website: https://clothiq.co.in